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Chumba Casino Luckyland Slots $11.75M class action lawsuit settlement - Top Class Actions

VGW Malta, owner of Chumba Casino and Luckyland Slots, has agreed to pay $11.75 million to end a class action lawsuit claiming the company illegally sold virtual coins in Luckyland and Chumba Casino slots games. Category: Closed Class Actions

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

  1. Rodney Erskinesays:June 1, 2024 at 12:30 pmAdd me

Reply 4. Lisa McDonaldsays:May 17, 2024 at 1:17 amI too have been hacked several times I have se t in screen shots etc only to be told to ā€œ change password ā€œ, use a different provider, clear my cookies etc! All of things I do during my play and before and after. They had refunded me $5 of SC COINS AFTER DEACTIVATING MY ACCOUNT for probably two months, only to say they only saw where I was over charged one time!! Out of about $700!! Seriously? They want to assure me that the website is secure, the payment site is secure. Uhh really? Then how come I can have zero money in my checking account , not play anything but my free coins on EITHER SITE and still at 4 am be charged for $5 or $20 SC COINS WHEN IM SLEEPING! But not be refunded. Itā€™s very disheartening and frustrating to see all these fb ads showing these ā€œ winners ā€œ when I and several members of my family have played for 5 or 6 years DAILY and not win like that? Really? Why was there not some sort of notice sent regarding the class action to REGULAR PLAYERS? Why do I see this after the fact and what can we do. Itā€™s caused my cash app , and bank account to be hacked along with several other of my family members.

Reply 5. Monei Monroesays:February 1, 2024 at 4:38 pmIā€™m in oregon I only deposited $35 however I won a ton more. I maxed out a $2 for fire and ice slingo winning the maximum prize amount aloud which was a lot only to have them immediately flag my account and ask for tons of information, id, Pic with me in it, mail proving address the works which I did they said it was a normal ā€œsecurity checkā€ then the freaking deactivated my account completely refusing to give me my money. And here I was exacted cuz I maxed out my card and won the jackpot Included. We all need to file another lawsuit against them for violating us and false advertisement, theft and more

Reply 6. Joseph A Carusosays:February 27, 2024 at 8:40 amYes and I was a problem. Gamer who was banned from there establishment a couple years ago and they knowingly let me create another account knowing I was a problem. Gamer and allowed me to ruin myself once again. It goes against ethics. When I asked for a refund they deactivated my account and left me out to hang and itā€™s their turn Iā€™m owed $10,000

Reply 7. Megansays:April 11, 2024 at 1:46 amChumba casino did the exact same thing to me!

Reply 8. Kelbresha Simon Harmonsays:January 21, 2024 at 8:18 pmMy account be hack and I need my winnings $62,214.24 that chumba casino let someone hack my account and play my with after i went to sleep wake up my account was played and it wasnt me it was hack.

Reply 9. Damien Millersays:December 12, 2023 at 6:24 pmChumba casino is saying thereā€™s more than one account with my same details. They wonā€™t let me cash out.

Reply 10. Michael Bullocksays:February 9, 2024 at 6:55 amI had 2 accounts I won $100 on 2nd account verification I completed just all documents or proof for verification I had to convert all into PDF before I got verified. Support Was Awesomely nice & asked wat account I want. They put all funds into one account closed others. Cashout/w no Problems.

Reply 11. Geoffrey Trebecsays:November 24, 2023 at 6:58 amTo further complicate matters I have not received any additional Luckyland offers other than a customer service feedback request, that I have not yet responded to. However beginning 10/14/2023 I began receiving Chumba emails 9 total to date (11/24/2023) with todays email announcing my account has been credited with 2,500,000 gold coins and my free SC10.00 this arrived at 1:40:51pm UTC today. Itā€™s ironic I cannot cash out previous winning from the account but my Chumba account seems to be working just fine to the point the app is depositing tokens in an attempt to encourage me to play. Iā€™m sure like before they will gladly accept my deposits UNTIL I WIN AND ATTEMPT TO WITHDRAW MY FUNDS. Then Iā€™m sure my account will breach some portion of their agreement. Please advise

Reply 12. Jody Farmersays:October 16, 2023 at 12:17 amI won jackpots that put my account over 50,000 and tried to cash out, but got the need verification. They had already verified who I was and bank account. I live in Alaska where online gaming is illegal. They seem to not care though because they take my money. I have Alaska ID, Alaska Bank Acct ,and Alaska address. They didnā€™t pay me when I tried to cash out, for months this shit went on. They took it all from me and alot more. They

Reply 13. Cheriesays:December 11, 2023 at 3:10 pmThe same thing happens to me. I won a major jackpot during a bonus that was for 4184.75SC and I got 2075.00SC I started inquiring over the weekend as to why I did not get the full amount and they are saying that I did not win a major even with seeing my screenshots and that I won a upgrade mini to a maximum Minor which is only for 500SC. Mind you that you cannot upgrade during a bonus. Now the monies that I had pending is gone and the site keeps glitching upon attempting to log in. They keep closing my cases saying I did not win it when they are being dishonest. However as long as I am depositing funds it is all great with them.

Reply 14. Nancy Axelrodsays:September 20, 2023 at 10:09 amMyself and my daughter have played Chumba and we both have had problems with them charging us 2 and 3 times per each purchase. When we write a dispute about the overcharged situation they stated that thereā€™s nothing wrong on there end and that they didnā€™t see any overcharges. I recently was charged for $10 which if you played Chumba you know that the $10 purchase is for gold coins which is worth noting. Why would anyone buy gold coins? The point of gambling is to try to win money (real money) not for just fun. My daughter had to go through her bank to get all of her money back. And you know that she is now band from playing ( which is a good thing) why does this company keep charging people for coins that they donā€™t purchase. Please let me know if anyone else has had this problem happen to them with Chumba or even Luckyland? Also after 5 years my daughter received a call from Luckyland ( who she never played with before) stating that she owed them money. I guess this is their attempt to try and get their money back hoping that she fell for the scam. Please contact me if you have had any problems with them like I have had. Contact me at [email protected] thanks

Reply 15. Sheri Milnersays:August 20, 2023 at 5:21 pmPlease add Arizona! Lost tons after winning good the first couple of weeks. Now, nothing!!! They said through customer service email just try the coins until my luck gets better!! I try that, when it starts hitting I change over to real money and nothing!!!!

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July 3, 2024 | Legal News Read More July 1, 2024 | Legal News Read More 26. Rodney Erskinesays:June 1, 2024 at 12:30 pmAdd me

Reply 27. Lisa McDonaldsays:May 17, 2024 at 1:17 amI too have been hacked several times I have se t in screen shots etc only to be told to ā€œ change password ā€œ, use a different provider, clear my cookies etc! All of things I do during my play and before and after. They had refunded me $5 of SC COINS AFTER DEACTIVATING MY ACCOUNT for probably two months, only to say they only saw where I was over charged one time!! Out of about $700!! Seriously? They want to assure me that the website is secure, the payment site is secure. Uhh really? Then how come I can have zero money in my checking account , not play anything but my free coins on EITHER SITE and still at 4 am be charged for $5 or $20 SC COINS WHEN IM SLEEPING! But not be refunded. Itā€™s very disheartening and frustrating to see all these fb ads showing these ā€œ winners ā€œ when I and several members of my family have played for 5 or 6 years DAILY and not win like that? Really? Why was there not some sort of notice sent regarding the class action to REGULAR PLAYERS? Why do I see this after the fact and what can we do. Itā€™s caused my cash app , and bank account to be hacked along with several other of my family members.

Reply 28. Monei Monroesays:February 1, 2024 at 4:38 pmIā€™m in oregon I only deposited $35 however I won a ton more. I maxed out a $2 for fire and ice slingo winning the maximum prize amount aloud which was a lot only to have them immediately flag my account and ask for tons of information, id, Pic with me in it, mail proving address the works which I did they said it was a normal ā€œsecurity checkā€ then the freaking deactivated my account completely refusing to give me my money. And here I was exacted cuz I maxed out my card and won the jackpot Included. We all need to file another lawsuit against them for violating us and false advertisement, theft and more

Reply 29. Joseph A Carusosays:February 27, 2024 at 8:40 amYes and I was a problem. Gamer who was banned from there establishment a couple years ago and they knowingly let me create another account knowing I was a problem. Gamer and allowed me to ruin myself once again. It goes against ethics. When I asked for a refund they deactivated my account and left me out to hang and itā€™s their turn Iā€™m owed $10,000

Reply 30. Megansays:April 11, 2024 at 1:46 amChumba casino did the exact same thing to me!

Reply 31. Kelbresha Simon Harmonsays:January 21, 2024 at 8:18 pmMy account be hack and I need my winnings $62,214.24 that chumba casino let someone hack my account and play my with after i went to sleep wake up my account was played and it wasnt me it was hack.

Reply 32. Damien Millersays:December 12, 2023 at 6:24 pmChumba casino is saying thereā€™s more than one account with my same details. They wonā€™t let me cash out.

Reply 33. Michael Bullocksays:February 9, 2024 at 6:55 amI had 2 accounts I won $100 on 2nd account verification I completed just all documents or proof for verification I had to convert all into PDF before I got verified. Support Was Awesomely nice & asked wat account I want. They put all funds into one account closed others. Cashout/w no Problems.

Reply 34. Geoffrey Trebecsays:November 24, 2023 at 6:58 amTo further complicate matters I have not received any additional Luckyland offers other than a customer service feedback request, that I have not yet responded to. However beginning 10/14/2023 I began receiving Chumba emails 9 total to date (11/24/2023) with todays email announcing my account has been credited with 2,500,000 gold coins and my free SC10.00 this arrived at 1:40:51pm UTC today. Itā€™s ironic I cannot cash out previous winning from the account but my Chumba account seems to be working just fine to the point the app is depositing tokens in an attempt to encourage me to play. Iā€™m sure like before they will gladly accept my deposits UNTIL I WIN AND ATTEMPT TO WITHDRAW MY FUNDS. Then Iā€™m sure my account will breach some portion of their agreement. Please advise

Reply 35. Jody Farmersays:October 16, 2023 at 12:17 amI won jackpots that put my account over 50,000 and tried to cash out, but got the need verification. They had already verified who I was and bank account. I live in Alaska where online gaming is illegal. They seem to not care though because they take my money. I have Alaska ID, Alaska Bank Acct ,and Alaska address. They didnā€™t pay me when I tried to cash out, for months this shit went on. They took it all from me and alot more. They

Reply 36. Cheriesays:December 11, 2023 at 3:10 pmThe same thing happens to me. I won a major jackpot during a bonus that was for 4184.75SC and I got 2075.00SC I started inquiring over the weekend as to why I did not get the full amount and they are saying that I did not win a major even with seeing my screenshots and that I won a upgrade mini to a maximum Minor which is only for 500SC. Mind you that you cannot upgrade during a bonus. Now the monies that I had pending is gone and the site keeps glitching upon attempting to log in. They keep closing my cases saying I did not win it when they are being dishonest. However as long as I am depositing funds it is all great with them.

Reply 37. Nancy Axelrodsays:September 20, 2023 at 10:09 amMyself and my daughter have played Chumba and we both have had problems with them charging us 2 and 3 times per each purchase. When we write a dispute about the overcharged situation they stated that thereā€™s nothing wrong on there end and that they didnā€™t see any overcharges. I recently was charged for $10 which if you played Chumba you know that the $10 purchase is for gold coins which is worth noting. Why would anyone buy gold coins? The point of gambling is to try to win money (real money) not for just fun. My daughter had to go through her bank to get all of her money back. And you know that she is now band from playing ( which is a good thing) why does this company keep charging people for coins that they donā€™t purchase. Please let me know if anyone else has had this problem happen to them with Chumba or even Luckyland? Also after 5 years my daughter received a call from Luckyland ( who she never played with before) stating that she owed them money. I guess this is their attempt to try and get their money back hoping that she fell for the scam. Please contact me if you have had any problems with them like I have had. Contact me at [email protected] thanks

Reply 38. Sheri Milnersays:August 20, 2023 at 5:21 pmPlease add Arizona! Lost tons after winning good the first couple of weeks. Now, nothing!!! They said through customer service email just try the coins until my luck gets better!! I try that, when it starts hitting I change over to real money and nothing!!!!

Reply Ā« Previous1ā€¦789

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FAQ

What country is Chumba Casino from?

Chumba Casino primarily serves the online gaming community with a focus on social casino experiences. It was founded in 2017 and is based in Birkirkara, Malta.

Does chumba pay real money?

DOES CHUMBA CASINO PAY REAL MONEY? No, it doesn’t involve real money.

Is it legal to bet on BetUS?

BetUS is a legally operating, online wagering, sports betting, and entertainment company, fully licensed in Central America, the Netherlands Antilles and Island of Mwali.

Does BetUS report winnings?

BetUS Sports Group does not report winnings, losses, or account activity to any government agencies. Therefore it is the member’s responsibility to report any winnings for taxation purposes, if applicable.

Is BetUS legal in Tennessee?

It is illegal to place a bet with an online sportsbook that is not licensed by the state of Tennessee. Physical sportsbooks and kiosks are also not legal, nor is placing a bet with a person (i.e., a ā€œbookieā€).

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